Licensed Canadian Customs Broker

Licensed Canadian
Customs Broker —
Nationwide Customs Clearance.

Ambassador Customs Brokerage helps businesses and individuals import goods into Canada quickly and efficiently. Our licensed Canadian customs brokers ensure fast, compliant, and stress-free customs clearance nationwide.

Ambassador Customs Brokerage — Licensed Canadian Customs Broker

Licensed & Trusted

Licensed Canadian Customs Broker

Nationwide Coverage

Across all major ports and borders

Flat Fees

Transparent pricing with no hidden charges

Fast & Reliable

Quick clearance and on-time releases

Expert Support

Personalized service from experienced brokers

SERVICES · 01

What we do, lane by lane.

Four core services — CBSA submissions, flat-rate brokerage, CARM compliance, HS classification.

LANE-0101 / 04

Import to Canada Made Simple

Importing goods into Canada doesn't need to be complicated. We manage CBSA requirements, documentation, and communication with carriers, so you can focus on running your business.

LANE-0202 / 04

Flat Brokerage Fees with No Hidden Charges

Customs clearance should be predictable. Ambassador Customs offers flat brokerage fees with no hidden costs, helping importers save money and plan with confidence.

LANE-0303 / 04

Expert Guidance with CARM & RPP Support

CARM onboarding and RPP bonds are now essential for all Canadian importers. Our experts guide you through registration, bond setup, and compliance with CBSA regulations to avoid penalties and delays.

LANE-0404 / 04

HS Code Classification & Trade Compliance

Accurate HS code classification ensures the correct duties and taxes are applied. Our team helps importers verify HS codes, reduce risks of errors, and maintain full compliance with Canadian trade regulations.

COVERAGE · 02

Serving Importers
across Canada.

Ambassador Customs Brokerage supports customs clearance services at major Canadian ports of entry nationwide. Whether shipments arrive by air, ocean, rail, or truck, we coordinate with CBSA, carriers, freight forwarders, and warehouses to help keep shipments moving efficiently across Canada.

PORT-01

Toronto

Ontario

One of Canada's largest commercial import hubs and a major gateway for international cargo. Ambassador Customs Brokerage coordinates customs clearances for shipments arriving through the Greater Toronto Area, including air cargo, e-commerce inventory, commercial freight, and imports moving through bonded warehouses and distribution networks.

PORT-02

Vancouver

British Columbia

A major gateway for Asia-Pacific trade and one of Canada's busiest ports for international cargo. Ambassador Customs Brokerage supports customs clearances for ocean freight, air cargo, rail shipments, and commercial imports arriving through the Vancouver region, including containerized freight from Asia and trans-Pacific supply chains.

PORT-03

Montreal

Quebec

One of Canada's primary eastern gateways for international trade and commercial imports. Ambassador Customs Brokerage supports customs clearances for ocean freight, air cargo, and ground shipments arriving through the Montreal region, including imports from Europe, the United States, and international supply chains serving Quebec and Eastern Canada.

PORT-04

Calgary

Alberta

A major logistics and transportation hub for Western Canada and an important gateway for industrial and commercial imports. Ambassador Customs Brokerage supports customs clearances for air cargo, rail shipments, truck freight, and commercial imports moving through the Calgary region and Western Canadian supply chains.

PORT-05

Halifax

Nova Scotia

An important Atlantic gateway for international trade and commercial imports into Eastern Canada. Ambassador Customs Brokerage supports customs clearances for ocean freight, air cargo, vehicle imports, refrigerated shipments, and commercial cargo arriving through the Halifax region and Atlantic Canadian supply chains.

PORT-06

Don't see your port listed?

Ambassador Customs Brokerage supports customs clearances at CBSA offices and ports of entry across Canada, including Winnipeg, Edmonton, Quebec City, Saint John, and other regional locations. Contact our team to discuss your shipment and customs clearance requirements.

WHY AMBASSADOR · 03

Why Businesses Choose Ambassador Customs.

Four reasons importers across industries, ports, and shipment sizes choose to work with us.

R-01

Licensed Canadian customs broker

R-02

Nationwide coverage: ports, airports, and border points

R-03

Flat fees, no hidden charges

R-04

Experience across industries and product categories

GET STARTED · 04

Start Your Import today.

Ready to clear your shipment? Complete our simple Account Setup Form, and let us handle the rest.

Toll-Free
1-800-962-8800
Email
broker@ambassadorcustoms.ca
Fax
+1 (833) 287-2238
QUESTIONS · 05

Frequently Asked Questions.

The conversations we have most often, indexed for quick reference.

16 ANSWERED QUESTIONS · UPDATED MAY 2026
Q.01

How long does customs clearance take in Canada?

Many commercial shipments are cleared electronically before arrival in Canada. Processing times may vary depending on the shipment type, carrier, government agency requirements, inspections, or incomplete documentation.
Q.02

What causes customs delays in Canada?

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Common causes of customs delays include:
  • Missing or incomplete documentation
  • Incorrect HS classification
  • Incorrect declared values
  • Missing CARM registration or broker authorization
  • Government agency requirements (CFIA, Health Canada, Transport Canada, etc.)
  • Shipment inspections or carrier-related delays
Q.03

How can I avoid customs delays?

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To help avoid customs delays:
  • Provide accurate product descriptions
  • Use correct HS classification codes
  • Submit complete shipping and commercial documents
  • Ensure proper declared value and country of origin information
  • Confirm any required permits or government agency approvals in advance
Ambassador Customs Brokerage reviews shipment documentation before customs submission to help reduce delays and compliance issues.
Q.04

What documents are required to import goods into Canada?

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Required import documents typically include:
  • Commercial Invoice or Canada Customs Invoice (CCI)
  • Bill of Lading (BOL), Air Waybill, or shipping documents
  • Notice of Arrival (NOA) or eManifest information
  • HS classification codes
  • Country of origin information
  • CUSMA/USMCA origin certification, if applicable
  • Any required permits or government agency documentation depending on the product type
Q.05

What is PARS?

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PARS (Pre-Arrival Review System) allows commercial shipments to be reviewed and cleared by CBSA before arriving at the border, helping reduce delays.
Q.06

What is an HS code and why is it important?

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An HS code is an international product classification code used to determine duties, taxes, and import requirements. Incorrect classification may result in delays, penalties, or reassessments.
Q.07

What is a Notice of Arrival (NOA)?

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A Notice of Arrival (NOA) is issued by the carrier or freight forwarder and contains shipment details required for customs clearance processing.
Q.08

Is the account setup process complicated?

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Importer account setup requirements depend on the business structure and import activity. Ambassador Customs Brokerage assists with onboarding, CARM registration guidance, and customs account setup support.
Q.09

Can you clear shipments from UPS, FedEx, and DHL?

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Yes. Ambassador Customs Brokerage supports customs clearance services for shipments handled by major courier and freight carriers, including UPS, FedEx, DHL, and ground freight companies.
Q.10

How do I start importing into Canada?

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Typical steps include:
  • Register in CARM
  • Obtain a Business Number (BN) import/export account
  • Prepare commercial import documents
  • Set up an account with a customs broker
  • Arrange shipping
  • Once goods are released by CBSA, arrange pickup or final delivery with the carrier or warehouse
Q.11

Can I import goods without a Business Number (BN)?

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A Business Number (BN) is generally required for commercial imports into Canada. Ambassador Customs Brokerage assists importers with account setup guidance.
Q.12

What happens if my shipment is inspected by CBSA?

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CBSA may select shipments for inspection or document review. Ambassador Customs Brokerage coordinates with carriers, warehouses, and CBSA to help manage the process and reduce delays where possible.
Q.13

Do you handle food imports and CFIA requirements?

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Yes. Ambassador Customs Brokerage assists with customs clearance for CFIA-regulated imports, including food products and other regulated goods requiring permits or compliance review.
Q.14

Can you help import vehicles into Canada?

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Yes. Ambassador Customs Brokerage supports vehicle imports into Canada, including customs clearance, U.S. export coordination, and RIV-related processing requirements.
Q.15

How much does customs clearance cost in Canada?

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Customs clearance costs vary depending on the shipment type, value, commodity, carrier, and regulatory requirements. Pricing may include flat-rate or transaction-based brokerage fees depending on the shipment.
Q.16

Can duties and taxes on imports be reduced?

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In some cases, duties may be reduced or eliminated under applicable free trade agreements, such as CUSMA/USMCA, when qualifying origin documentation is provided. Eligibility depends on the product classification, origin, and supporting documentation.
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